Shipping policy
Orders will be delivered to the address on your order within a reasonable time from the completion of painting, framing, and packaging.
After you place an order, we will send a preview to your email within 1-2 days. Once you approve the preview, the painting will be 100% hand-painted by our artist (If you choose to purchase additional frames, the painting will be framed) This process will take 10-14 days. After that, the painting will be packaged and shipped to you within 5-7 business days.
Your Address
It is important that you enter your address correctly. If the shipment is addressed to a commercial entity (e.g., an office or a hotel), please make sure to indicate that your order is to be delivered to the commercial entity that is located at such address. Failure to input any part of your address will cause delays in shipments and increase the costs of the purchased Products. We will not refund or exchange products that were shipped to an inaccurate address as a result of missing or wrong details.
Shipping Times
The shipping time depends on your location but can be estimated as follows:
FREE tracked US shipping (5-7 business days)
Shipping Cost
We offer FREE shipping on all USA.
Additional Terms
We will provide you with the estimated time of delivery when you place an order and may further adjust it after you approve the online proofing of your painting. Delivery times are based on estimation only and exclude the production and verification stages.